Translated Tier 1 Notices – “Do Not Drink,” “Do Not Use” and “Boil Water”

Under AB 938 of 2011, public water systems are required to translate Tier 1 notices into multiple languages based on the population of their service areas.

To help ACWA members comply with this requirement, the association has developed Tier 1 notice templates in a variety of languages through translation service provider Avantpage.

The first set of translated Tier 1 notices are available at the link below to member agencies that contributed funds to the project with Avantpage. Translations are available in Spanish, German, French, French Creole, Italian, Portuguese, Russian, Tagalog, Vietnamese, Arabic, Eastern Armenian, Western Armenian, Traditional Chinese, Simplified Chinese, Farsi, Japanese, Thai, Hindi, Khmer, Korean, Greek, Gujarti, Hebrew, Hmong, Hungarian, Laotian, Norwegian, Serbo-Croation, Urdu, Punjabi, Ukranian and Romanian.

Other members wishing to access translated notices may do so for a reasonable fee. Please contact Danielle Blacet for information on how to receive access. The order form is available here.

In addition to providing the documents below, staff with Avantpage Translation Services is available around the clock to answer any last-minute questions.

If your water agency requires assistance outside normal business hours, please contact Luis Miguel at 530-750-2040, x1 (office), 530-867-1148 (cell).

View / Download Translations of Tier 1 Documents

NOTE: The notices provided at the link above are the intellectual property of ACWA. Utilities that helped pay for the development of the notices (SFPUC, MWDSC, and their wholesale customers) have rights to use original or self-edited versions for their own business purposes. Other utilities can obtain rights to use this material by paying a nominal fee (see order form link above). ACWA, at its discretion, can waive the nominal fee for small, disadvantaged water systems if a request is made by CDPH. No rights are allowed for members to transfer this intellectual property.