Developing an AI Policy: A Communications-First Approach

• Virtual

Join ACWA and CAPIO at this joint webinar! This webinar will explore how public agencies can develop practical AI policies that support innovation while maintaining accuracy, accountability, and trust. Participants will learn how communications professionals can play a central role in shaping AI guidelines, helping employees understand expectations, and ensuring policies are communicated clearly across the organization.

Through real-world examples and practical insights, panelists will discuss how to create policies that are easy to understand, implement, and sustain as AI technology continues to evolve.

Participants will learn how to:

• Identify the key components of an effective AI policy for a public agency
• Earn leadership buy-in early and establish an aligned AI strategy, direction and guardrails
• Define the role of communications in developing and implementing AI guidelines
• Establish guardrails for accuracy, tone, transparency, and responsible AI use
• Roll out AI policies internally so staff understand expectations and requirements
• Develop training approaches that encourage adoption and compliance across departments
• Address public-facing considerations, including disclosure, transparency, and building community trust

This session is ideal for communications professionals, public information officers, agency leaders, and anyone involved in developing policies or guidance related to artificial intelligence.

ACWA members use code: ACWA2026 for member pricing.