Member Services Representative II by ACWA JPIA Nov 17, 2025 Job Location Roseville, CA Application Deadline 11/30/2025 How to Apply For the job profile and application procedure, please go to the JPIA’s website, www.acwajpia.com. Click Connect; then Employment Opportunities, then Job Openings. Submit JPIA application, along with cover letter and resume to hr@acwajpia.com by November 30, 2025. This recruitment can end at any time without prior notice. No walk-ins please. EOE employer. Description Join Our Team at ACWA JPIA! ACWA JPIA is an award-winning risk pool serving California’s public water agencies. We are proud of our supportive, collaborative workplace and are excited to welcome a new Member Services Representative II to our Member Services Department in Roseville, CA. This role is a great opportunity for someone who is a seasoned insurance professional with experience in underwriting and member engagement, particularly within the public sector or a risk pooling organization. They are detail-oriented and customer-focused with proven expertise in property and liability coverage, risk management, and tailored member services solutions. What You’ll Do Prepare certificates of coverage, endorsements, and other essential insurance documents with accuracy and attention to detail Review member contracts, analyze risk transfer provisions, and provide consultation on proper risk transfer practices Assist prospective and current members in gathering, reviewing, and evaluating underwriting data for new coverage, renewals, and optional programs Collect, review, and analyze data to prepare coverage comparisons and renewal indications for prospective and existing members Why You’ll Love Working Here Competitive Salary: $93,114 – $139,672 Outstanding Benefits: 100% covered medical, dental, vision, and life insurance coverage for you and your dependents Retirement Security: CalPERS pension plan Hybrid Schedule: Ability to work from home two days per week This position is located in Roseville, CA, and is full time, 40 hours per week, with hours from 7:30am to 4:30pm, Monday through Friday. Flexible work hours might be available.
