CA-NV AWWA Women’s Leadership Committee Symposium

• California-Nevada Section, American Water Works Association

KEYS TO EFFECTIVE COMMUNICATION
Tuesday, September 10, 2019 I Chino Basin Water Conservation District
4594 San Bernardino Street, Montclair, CA 91763

The key to success for all water industry professionals is to have effective communication skills. This training is a deep dive into communication style awareness—focusing on the 5 keys required to effectively communicate.

PRESENTER
Lisa Carpenter
Emerald Quest Coaching, Inc.

Lisa Carpenter is a trained coach, mediator and facilitator. Prior to becoming a coach, Lisa’s
professional experience included nearly 20 years in the engineering industry managing and
supporting the identification and planning of infrastructure development projects for one
of the nation’s leading engineering firms. In addition to her extensive project management
experience, Lisa has exceptional interpersonal skills, and an ability to coach clients of very
diverse backgrounds and styles to accomplish their goals. Lisa empowers and supports her
clients in establishing clarity around what they want to create and identifying specific actions
that will produce the desired results. She provides professional development training to leading engineering/environmental organizations related to effective communication, setting boundaries, managing conflict, and conscious leadership. She is both direct and compassionate while supporting her clients in their commitments and their transformation.

Cost: $97 per person
To register, please visit:
www.ca-nv-awwa.org/wlcsymposium