ACWA Conference & Expo: Attendee Registration Terms & Conditions Last Updated: July 28, 2026 CANCELLATION DEADLINE IS NOVEMBER 20, 2026 AT 4:30 PM (PT) Who is Eligible for “ACWA Advantage” Pricing? An officer or director of an ACWA member agency. A person directly employed by an ACWA public agency member, affiliate or associate organization. This does not include independent contractors, service providers, or third-party vendors. Any ACWA board member whose fee is paid for by member agency. Any state or federal administrative or legislative personnel in elected, appointed or staff positions. Staff of ACWA/JPIA and Water Education Foundation. Any individual or honorary life member of ACWA. Membership Information – Become a Member & Save on ACWA Events If you are interested in learning more about becoming an Associate, contact ACWA Events at Events@acwa.com. For public agency membership, please contact Katie Dahl at KatieD@acwa.com. CANCELLATIONS & CHANGES All registration changes and cancellations must be made in writing by the event registration deadline. Valid cancellation requests received between August 19 – November 3 will receive a refund of any registration fees paid minus a $75 processing charge. Valid cancellation requests received between November 3 – 20 will receive a 50% refund of any registration fees paid. For payments originally made by credit card, refunds can be issued back onto the credit card within 60 days. Otherwise, a refund will be issued by check. No refunds or cancellations will be granted after the cancellation deadline (November 20, 2026). Submit request in writing to Teresa Taylor at TeresaT@acwa.com. SUBSTITUTIONS Event registrations are transferable from one participant to another within the same organization. Please submit your request in writing before the event registration deadline to Teresa Taylor at TeresaT@acwa.com. Include the original registrant’s name, the new person’s name, title and email address with your request. After the pre-registration deadline, substitutions will be handled on-site. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (including any balance due) associated with the original registration. There is no fee to transfer an eligible registration. SPECIAL REQUESTS & ACCOMMODATIONS Special requests and dietary restrictions must be submitted in writing to Teresa Taylor at TeresaT@acwa.com. Participants are encouraged to submit special requests as soon as possible. If you have a disability that requires an accommodation, please contact Teresa Taylor at TeresaT@acwa.com to discuss your needs. REFUNDS Except as otherwise provided in this document, all payments and fees are nonrefundable after the registration deadline. MEALS Meals are included in the registration fee and are not eligible for exchange, refund or credit. NONATTENDANCE Registrants who fail to attend the event, in part or in whole, are not eligible for a refund or credit and will be billed for any balance due. CONSENT Registration and attendance at, or participation in, this event constitutes an agreement by the registrant to ACWA’s use and distribution (both now and in the future) of the registrant’s name, title, organization and mailing address as well as the registrant’s image or voice in photographs, videotapes, electronic reproductions and audiotapes. PRIZE DRAWINGS & ACTIVITIES All registered attendees are encouraged to participate in ACWA Conference activities and prize drawings. Attendees are responsible for any reporting requirements. ACWA prizes are limited to one prize per person. ACWA is not responsible for any prizes won by attendees from participating exhibitors or reporting thereof. CANCELLATION OF EVENT ACWA will adhere to all local and state regulatory health and safety guidelines. In the event that ACWA must cancel the in-person event due to environmental or regulatory requirements, all pre-registrations will be refunded. ASSUMPTION OF RISK, ACKNOWLEDGEMENT AND WAIVER By registering to attend this Event and participating in Events held by Association of California Water Agencies (ACWA), you hereby acknowledge, understand and agree that participation may involve certain inherent risks, and you voluntarily assume all such risks, including any risk of illness, injury, property loss or damage, whether caused by the actions or omissions of ACWA or others. Your attendance is voluntary, and you are responsible for determining whether participation is appropriate based on your own health and circumstances. All terms and conditions are subject to change.
